I am having issues logging or signing in

  1. sometimes computers can be a pain! We’re sorry!
  2. If you tried to sign in while you already are signed in this could cause an issue where it won’t let you login and a little spinning icon shows up for a long time
    1. Try restarting your web browser
    2. Try restarting your device
    3. in the future don’t click sign in if you already are signed in 🙂

How do I login to RSM?

  1. go to http://rsmpartners.org/
  2. find the sign in button in the main navigation (or the login link)
  3. When the box pops up fill in your username and password (you set-up during the sign-up process)

What is my username or password?

  1. During the signup process you created a username and password
  2. if you forgot it, go to https://rsm.memberful.com/account
    (or click here to open a window to edit your account details)
  3. click the “forgot username or password link”
  4. you will be sent an email to reset your password (or a reminder of your username)

I forgot my username or password issues

  1. go to https://rsm.memberful.com/account
  2. or click here to open a window to edit your account details
  3. click the “forgot username or password link”
  4. you will be sent an email to reset your password (or a reminder of your username)

I’m not getting emails from you

  1. make sure you put your email address in your address book
  2. search google for how to do this for your specific email service: www.google.com
    1. EX: How to Quickly Add a Sender to Your Gmail Address Book

Manage my RSM Account:

  1. go to https://rsm.memberful.com/account
  2. or click here to open a window to edit your account details

Cancel my RSM Account:

  1. go to https://rsm.memberful.com/account
  2. or click here to open a window to edit your account details

Update My Credit Card info:

  1. go to https://rsm.memberful.com/account
  2. or click here to open a window to edit your account details

I am having another issue:

click here to ask us for help: we will try to answer your question ASAP but it could take 24-48hrs.